I just wanted to say a personal and heartfelt thank you following my daughter’s recent appointment with you. We both felt that you listened so carefully and fully to all of our concerns. And that you understood all the aspects of her health that not only make life difficult for her but also mean that consultations, examinations and treatment are not easy either. Both the consultation and your following letter were immensely helpful. She feels she can see a better road ahead for the first time in a long while and you have helped so much to give her the confidence and determination to proceed. I am sure she will want to see you again in the future – as would I, should I ever need your expertise! I am very grateful indeed for your help.